Collection of Personal Information
Visiting the site
The IP used to access our site is logged along with the dates and times of access. This information is used purely to analyze trends, administer the site and gather broad demographic information for internal use. Most importantly, the recorded IP address is not linked to any personally identifiable information.
When leaving a comment, you opt-in to saving the information collected in a cookie. This is for your own convenience so you do not have to fill in your details again to leave another comment. These cookies last one year. Your IP address and browser type is also collected to help prevent spam.
Be aware that any personal information you share in comments or other publicly viewable areas may become public immediately. Please take care when using these features.
If you visit the log-in page, a temporary cookie is set to determine if your browser is accepting cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log-in, a cookie is used to save your log-in information. Log-in cookies last for two days. If you select “Remember Me”, your log-in will persist for two weeks.
Purchasing music or setting up an account
In order to purchase music, during the checkout process, I ask you to provide your name, billing address, shipping address, email, phone, credit card/payment details and optional account info such as username and password.
- this data is used to:
- set up your account in the store
- send you information about your account and order
- respond to your requests
- process payments and prevent fraud
- comply with legal obligations such as calculating taxes
- improve store offerings
- send newsletters, if you opt to receive them
When you create an account, your name, address, email and phone is stored to populate fields and speed checkout for future orders. This account and checkout information is generally stored as long as needed for order fulfillment and legal requirements, for example, for tax or accounting purposes.
I believe your privacy to be important. To better protect your privacy I provide this notice explaining my online information practices and the choices you can make about the way your information is collected and used. To make this notice easy to find, I make it available on my homepage and at every point where personally identifiable information my be requested.
Sharing of personal information
If you request a password reset, your IP address will be included in the reset email.
While it is necessary to provide information to payment gateways and shipping providers, the minimum information necessary is shared in order to receive payment, such as purchase total and billing information, or name and address information in order to deliver your order.
Any personally identifiable information you may choose to provide as part of your account in order to obtain newsletters, services or products is never shared with any third parties except for the billing and shipping purposes mentioned above, or as may be required by law to comply with issues of national security or law enforcement.
I do not sell your personal information to anyone for any purpose. Period.
Your rights to your data
If you have an account, you can request to receive a copy of any personal data being held about you, including any data you may have provided. All users can see, edit or delete their own account information at any time (except for changing a username). You can also request that your personal data be erased at any time. This does not include data we are obliged to retain for admin, legal or security purposes. Of course, deleted information may need to be provided again to place another order.
My digital products are delivered via a link sent by email. On rare occasions an email may be delayed or missed, or end up in a spam or junk folder. If you don’t receive an email containing the download link within a few hours after your order, please contact me and a fresh download link will be sent.
No refunds, Returns or Exchanges
You are responsible for understanding this refund policy before making a purchase.
Since my digital goods are irrevocable and non-tangible, I do not issue refunds based on satisfaction. All sales of digital products are final and I do not offer returns or exchanges of digital music scores.
Damaged Replacement Exception
If you have purchased a printed physical copy of my music which has been damaged during shipment, email me at firstname.lastname@example.org within 7 days of delivery regarding the issue and include photos of the damaged packaging & music.
At my discretion, I will either:
1) reship a replacement copy of the damaged music to you, or
2) provide you with a download version and refund the difference in price beween the printed and downloadable editions.
Beyond replacement for damage, no returns or exchanges are permitted.
Please be aware that all printed music is shipped via Media Mail which can take from 2 to 8 days. If I am aware of delivery delays, I will keep you informed by email. If you have inquiries regarding delays please email me. Replacement for items lost by delivery services will be handled on an individual basis. If an item has not been received after a reasonable time has passed, I will either replace it or refund your money. Rest assured you will never be expected to pay for something you have not received.
In the unlikely event I am unable to fulfill your order, I will notify you by email and credit your account with the full amount.
Limitation of Liability
In no event will I be held liable for:
(i) any incidental, consequential, or indirect damages (including, but not limited to damages for loss of profits, business interruption, expenses, other damages or costs, attorney’s fees, or any other negative impacts) arising out of the use of or inability to use my music, or download my music, or delay in receiving my music, or
(ii) any claim attributable to errors, omissions, or other inaccuracies in my music and/or musical materials downloaded or delivered from this site.
All the music found here is protected by international copyright. You may not modify, copy, reproduce, republish, upload, post, transmit, or distribute, in any manner, the music from this site. You may download and print digital music you have purchased from this site for your own use.
Protection of your data
I make every reasonable effort to safeguard your personal information, but please recognize that no procedure or method employed to prevent unauthorized access or disclosure is ever 100% secure.
Links to other sites
I may include links on this site for your convenience and reference. I am not responsible for the privacy polices on these websites. You should be aware that the privacy polices of these sites may differ from my own.
Changes to policy